Failure to Maintain Comfortable Sound Levels During Construction
Penalty
Summary
The facility failed to maintain a comfortable and homelike environment for residents by not adequately controlling noise levels during ongoing construction on the South 1 Unit. Observations revealed active construction with tarps, signage, and unfinished sheet rock near the nurses' station while residents were present in the area. Multiple staff interviews indicated uncertainty about the construction timeline and lack of specific instructions regarding resident safety and comfort during the renovation. The facility's Renovation/Construction Policy required noise and dust control measures, but there was no documented evidence that residents were formally notified about the construction, and complaints about excessive noise and dust were reported by visitors. The construction was scheduled to occur during daytime hours, with some adjustments made to resident placement when possible. However, interviews with staff and visitors confirmed that construction activities, including loud noises such as jackhammering, occurred near resident rooms and common areas, causing significant disruption. A stop work order was issued due to failed and missing inspections, but not specifically for noise concerns. The deficiency was cited under 10NYCRR 415.5(h)(5) for not ensuring a safe, clean, and comfortable environment for residents during the renovation process.