Failure to Provide Required Abuse, Neglect, and Exploitation Training to Staff
Penalty
Summary
The facility failed to ensure that all staff received training on abuse, neglect, and exploitation prior to providing direct resident care. Record review showed that there was no documentation of such training for several staff members, including Certified Nurse Aides and a Registered Nurse. Interviews with staff and leadership revealed that there was no onboarding process in place until recently, and responsibilities for verifying staff qualifications and training were unclear among the Assistant Director of Nursing, Staffing Coordinator, and Human Resources. The Director of Nursing confirmed that policies and procedures for onboarding and competency verification were not established when she began her employment, and the process was still under development at the time of the survey. Direct care staff, including a Registered Nurse and a Certified Nurse Aide, confirmed during interviews that they had not received abuse, neglect, and exploitation training, despite already providing resident care. The Administrator acknowledged awareness of the training and competency issues and stated that efforts were underway to organize records and implement a tracking process for staff trainings. There were no details provided about specific residents affected or their medical conditions at the time of the deficiency.