Failure to Maintain Homelike Environment and Proper Storage of Resident Belongings
Penalty
Summary
Staff failed to maintain a comfortable and homelike environment for all residents outside the secure unit. Observations revealed that a deceased resident's belongings were stored in large black trash bags in the main hall, a common area shared by residents. These bags were visible upon entering the facility and contributed to a cluttered appearance. The Administrator confirmed that the bags contained the deceased resident's belongings and were left in the main hall for family pickup, without specifying how long they had been there. Additionally, in one resident's room, there was a deep indention in the floor in front of the restroom door and two large brown stains on the ceiling above the bed. The Maintenance director confirmed these issues during an interview and stated he was not previously aware of them, and there were no work orders addressing these problems. These conditions were directly observed and reported by both facility staff and the state ombudsman.