Failure to Maintain a Safe, Clean, and Homelike Environment Across Multiple Units
Penalty
Summary
Surveyors observed multiple deficiencies related to the facility's failure to maintain a safe, clean, and homelike environment across three units. On A Unit, there were repeated findings of peeling and chipped paint, missing floor tiles, black debris and discoloration, broken equipment, and cluttered areas such as the shower room and nurse's station. The presence of medical equipment and wheelchairs stored in front of the fish tank further detracted from the homelike atmosphere and limited residents' access to recreational features. Staff interviews confirmed that these issues were known and that storage space was insufficient, leading to institutional-like conditions. On B Unit, surveyors found personal items and grooming tools left unattended in the shower room, and a resident room lacking basic amenities such as a bathroom mirror and toilet paper. These observations indicated lapses in housekeeping and attention to residents' daily living needs. Staff acknowledged the need for improved housekeeping and maintenance services to address these concerns. C Unit was noted to have significant maintenance and cleanliness issues, including peeling paint, missing drawers, broken fixtures, cracked walls and moldings, and unclean shower areas with hair and debris. Damaged furniture and equipment, such as a ripped geriatric chair and a loose door handle, were also observed. Facility leadership and maintenance staff acknowledged the ongoing challenges in maintaining the unit, citing factors such as the resident population and environmental conditions, but confirmed that the observed deficiencies required repair and attention.