Failure to Provide Quarterly Personal Fund Statements to Residents or Representatives
Penalty
Summary
The facility failed to provide written quarterly statements of personal funds to residents or their representatives within 30 days after the end of the quarter, as required. For two residents reviewed, the quarterly statements for multiple quarters were signed by the facility administrator rather than the residents or their legal representatives. Record reviews showed that the statements for both residents were not acknowledged by the appropriate parties, and interviews confirmed that neither the residents nor their representatives had received the required statements. Specifically, one resident's guardian reported not receiving any quarterly statements for the resident's personal fund account, and another resident and their activated power of attorney both stated they had not received any such statements. The administrator confirmed during interview that the statements had not been provided to the residents or their representatives, substantiating the deficiency in managing and communicating residents' personal fund information.