F0635 F635: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
D

Failure to Provide and Administer Medications to Newly Admitted Residents

Pleasant View CenterConcord, New Hampshire Survey Completed on 07-03-2025

Summary

The facility failed to ensure that prescribed medications were available and administered to two newly admitted residents. For one resident, multiple medications for conditions including COPD, heart failure, depression, hypertension, hypokalemia, and atrial fibrillation were not given on the first and second days after admission due to the medications not being received from the pharmacy. The resident reported not receiving all prescribed medications, and medical record review confirmed the missed doses. The facility's emergency medication supply did not contain all required medications, and there was no documented communication with a provider regarding the missed doses. For the second resident, essential medications for cardiac conditions, diabetes, hypertension, and infection were not administered on the day of admission because they were unavailable. Progress notes indicated the medications were not on hand, and there was no evidence that a provider was notified about the missed doses. The facility's emergency supply only included a lower dose of one of the required medications. Facility policy required staff to notify a physician and obtain alternative orders when medications were unavailable, but this was not documented in either case.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0635 citations
Admission seizure medication orders were not timely processed
D
F0635 F635: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Short Summary

Admission seizure medication orders were not timely processed for a resident with tracheostomy status, epilepsy, and convulsions. The hospital discharge paperwork listed lacosamide, Keppra, and Depakene, but the facility initially had only the AVS and did not enter orders for Keppra or Depakene; lacosamide was entered later. The MAR showed no evidence the resident received Keppra or Depakene, and staff interviews confirmed the missing orders were not fully communicated or processed at admission.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missed Anticoagulant Orders on Admission
E
F0635 F635: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Short Summary

Missed Anticoagulant Orders on Admission: A resident admitted after a suspected CVA with emphysema and cardiomyopathy had hospital discharge orders for apixaban starter pack therapy, but the facility did not ensure the medication was ordered correctly on admission. Review of the MAR showed 4 missed 10 mg doses, and the DON stated the admission nurse transcribed orders while the ADON reviewed them as a second set of eyes.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Enter Admission Wound Orders
D
F0635 F635: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Short Summary

Failure to Enter Admission Wound Orders: A resident was admitted with surgical wounds and a coccyx pressure ulcer, but the facility did not transcribe the hospital discharge wound orders into the chart at admission and did not obtain an order for the coccyx wound. The wound treatments were not documented as started until several days later, despite staff stating that admission orders should be entered from the discharge paperwork and wound orders obtained when a wound is identified.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Obtain Immediate Physician Orders for Wounds at Admission
D
F0635 F635: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Short Summary

Failure to Obtain Immediate Physician Orders for Wounds at Admission: A resident admitted with gangrene, DM2, and osteomyelitis had a recent toe amputation with a surgical wound and a stage II sacral PU, but no wound care orders were in place on admission. The admitting LVN stated she forgot to contact the MD, and the treatment nurse later found no wound care orders when she assessed the resident; orders for the incision and sacrum were not entered until several days later, and no wound care was documented in the interim.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Delayed Entry of Admission Medication Orders
D
F0635 F635: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Short Summary

A resident admitted with anxiety, ESRD, and CHF had physician medication orders faxed from the discharging facility before admission, including PRN morphine, lorazepam, and acetaminophen. The facility failed to enter the orders into the clinical record in a timely manner, and the DON confirmed the delay.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Missing Admission Orders for PICC Line and Contact Isolation
D
F0635 F635: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Short Summary

A resident was admitted with a PICC line, MDR UTI, and a need for contact isolation, but physician orders for IV meropenem, PICC maintenance, and isolation precautions were not in place until several days later. Staff interviews and record review showed the hospital had reported the resident’s IV therapy and isolation needs at admission, yet the facility did not have the needed orders or signage in place when the resident arrived.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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