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F0849
D

Failure to Coordinate Hospice Care and Maintain Required Documentation

Claremont, New Hampshire Survey Completed on 08-01-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to coordinate hospice care for a resident who had been admitted to hospice services. Record review showed that the resident was admitted to hospice, but there was no hospice certification or plan of care available in the hospice binder. The resident's care plan listed several hospice interventions, including visits from hospice nursing, a licensed nursing assistant, a social worker, and a volunteer. However, the resident sign-in sheet only documented an admission visit and a spiritual care visit, with no evidence of other required visits. Interviews with facility staff, including a licensed nursing assistant and a registered nurse, revealed that they were unaware of when hospice staff were scheduled to visit or what care was being provided. The staff member responsible for coordinating hospice care confirmed that the hospice provider had not supplied a schedule or plan of care for the resident.

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