Failure to Maintain Clean and Odor-Free Resident Environment
Penalty
Summary
Surveyors observed that the facility failed to maintain a clean, safe, and homelike environment for residents, specifically regarding the condition of carpets and cleanliness in resident rooms and hallways. During environmental tours, stained carpets and strong urine odors were noted in 13 resident rooms and throughout the 100, 200, 300, and 400 hallways on the north side of the building. Additionally, a section of carpet was found pulled up and folded near a vending machine, and handrails along the 100 hallway had accumulated dust, dead bugs, food particles, and trash. These issues were confirmed by the Housekeeping Director and Maintenance Director during interviews, who acknowledged the presence of stains, persistent odors, and inadequate cleaning results. The Housekeeping Director further confirmed that despite attempts to clean the carpets, the stains and odors remained, indicating that the carpets retained urine odors and required replacement. The environmental concerns affected 17 residents residing in the impacted rooms, with a total facility census of 110 residents. The observations and interviews documented that the facility did not uphold the required standards for cleanliness and environmental maintenance in resident-use areas.