Failure to Prevent and Address Pervasive Odors in Resident Hallway
Penalty
Summary
The facility failed to maintain a safe, clean, and comfortable environment for residents on the 300 Hall, as evidenced by persistent and pervasive odors of feces and urine. A family member reported experiencing strong body odor smells during multiple visits over a three-month period, describing the facility as unclean and the odors as overwhelming to the point of being unable to visit their family member. The Housekeeping Supervisor attributed the odors to residents' medical conditions and stated that housekeeping would clean and deodorize areas if odors were detected, with additional deodorizers available if needed. Direct observations confirmed a strong odor around a specific resident room and extending throughout the hallway, which was also acknowledged by the Regional Registered Nurse Consultant.