Failure to Provide Resident with Preferred Music Activities
Penalty
Summary
The facility failed to ensure that a resident's preferred activities, specifically music-related entertainment, were available and accessible. The resident, who had cognitive impairment, anxiety, major depressive disorder, and obsessive-compulsive disorder, was dependent on staff for assistance with daily activities and required reminders and support to participate in activities due to her dementia. Despite documented preferences for music, particularly old rhythm and blues, and willingness to try new activities, the activity calendars for several months did not include any music-related activities. Observations showed that the activity director and other staff did not enter the resident's room to notify or assist her to attend group activities, and staff interviews confirmed that the resident was not routinely offered opportunities to participate in activities, nor were her specific preferences for music addressed. Interviews with staff revealed a lack of awareness regarding the resident's person-centered activity goals and interventions, particularly those related to music therapy, as outlined in her care plan. The activity director admitted to not offering music-based activities frequently and not inviting the resident to group activities during observed periods. Additionally, the facility was unable to provide an activity policy when requested. These actions and omissions resulted in the resident's individual entertainment needs and preferences not being met.