Failure to Maintain Clean and Homelike Resident Room and Bathroom
Penalty
Summary
A deficiency was identified when one resident's room was found to be in poor repair and unclean during observation, interview, and record review. The room had a loud unpleasant odor, chipped paint, holes in the wall over the bed, and a fan with thick dust particles blowing from it. The bathroom contained multiple areas of black residue on the wall and behind the toilet, a vent covered with thick dust, holes in the wall near the tissue holder, and brown stains and scuff marks on the bathroom door. The resident confirmed that the bathroom was filthy and uncomfortable, and stated that the facility had been aware of the needed repairs and cleaning for a long time. During interviews, the Maintenance Director acknowledged the worsening condition of the black areas on the wall, attributing them to mud used for sealing cracks and holes, and stated that staff are supposed to report such issues in the TELS system for repair orders. The Maintenance Director also indicated that housekeepers are responsible for dusting vents and fans, and agreed that the level of dust was unacceptable. The Regional Director of Operation confirmed the need for cleaning and repairs in the room and bathroom. The resident involved had diagnoses including chronic obstructive pulmonary disease, hypertension, multiple sclerosis, and Parkinsonism, and was assessed as having intact cognition.