Failure to Provide Written Bed Hold Policy Notification During Hospital Transfers
Penalty
Summary
The facility failed to provide written notification of the bed hold policy to three residents who were transferred to the hospital. Specifically, interviews and medical record reviews revealed that these residents had multiple hospital transfers during their stays, but there was no documentation indicating that either the residents or their responsible parties received the required written notice of the bed hold policy at the time of transfer. The facility's own policy states that the Admissions Director or designee is responsible for sending the bed hold policy and transfer notice to the resident's representative when a resident is admitted to the hospital. For each of the three residents reviewed, the medical records did not contain evidence that the bed hold policy, including the duration of the bed hold, was provided during any of their hospital transfers. The residents themselves were unsure of the exact dates of their hospitalizations, but confirmed that they had been transferred out to the hospital on more than one occasion. The lack of documentation and notification was consistent across all reviewed cases, indicating a failure to follow the facility's established procedures for informing residents and their representatives about bed hold policies during hospital transfers.