F0637 F637: Assess the resident when there is a significant change in condition
D

Failure to Complete Timely SCSA and Care Plan Meeting After Hospice Provider Change

Westford Nursing And Rehabilitation CenterWestford, Massachusetts Survey Completed on 07-16-2025

Summary

The facility failed to identify and complete a Significant Change in Status Assessment (SCSA) Minimum Data Set (MDS) for a resident who changed hospice providers while remaining in the facility. According to the MDS 3.0 Resident Assessment Instrument (RAI) Manual, a SCSA must be completed within 14 days when a terminally ill resident changes hospice providers. The resident, admitted with diagnoses including malnutrition and chronic obstructive pulmonary disease, transferred from one hospice provider to another, but the required SCSA was not completed until 57 days after the change. This delay was due to a lack of communication between facility staff and the Regional MDS Coordinator, as staff were unaware that a change in hospice provider necessitated a SCSA and failed to notify the coordinator. Additionally, the resident was not offered or invited to a care plan meeting following the change in hospice provider, as required within seven days after the completion of an MDS assessment. Interviews revealed that neither the unit manager nor the social worker scheduled or attended a care plan meeting for the resident after the hospice provider change. The social worker was unaware of the requirement for a SCSA in this situation and acknowledged that the resident would have benefitted from a care plan meeting to review the plan of care. The deficiency was only identified at the end of June, resulting in the resident not being involved in care planning during this period.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0637 citations
Failure to Complete Timely Significant Change Assessments
D
F0637 F637: Assess the resident when there is a significant change in condition
Short Summary

Failure to complete timely SCSA for two residents: one resident had a decline in ADL function after hip fracture repair and return from hospital care, with MDSs showing pain, opioid use, and dependence for dressing, toileting, transfers, and ambulation, while another resident enrolled in hospice had an MDS completed beyond the required timeframe. Survey staff and the DON confirmed the missed assessments and that the facility followed CMS/RAI guidance for MDS timing.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete Significant Change in Status Assessment for ADL Decline
D
F0637 F637: Assess the resident when there is a significant change in condition
Short Summary

A resident with diagnoses including an unstageable sacral pressure injury, functional quadriplegia, DM2, and COPD declined from needing substantial/maximal assistance with several ADLs to being dependent for all ADLs, including eating, hygiene, dressing, toileting, bathing, and transfers. The resident and CNA both confirmed the decline, and the DON, Regional Nurse Consultant, MDS Lead, and MDS Coordinator acknowledged the resident met criteria for a significant change in status assessment, but it was not completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete Significant Change MDS After Hospice Change
D
F0637 F637: Assess the resident when there is a significant change in condition
Short Summary

A resident with lung cancer, HTN, COPD, and moderate cognitive impairment on hospice had a change in hospice provider, but the MDS Coordinator did not complete the required significant change MDS within the 14-day timeframe. The MDS record showed no significant change assessment after the hospice switch, and the MDS Coordinator, DON, and ADM all acknowledged the assessment was expected to be completed timely.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete Significant Change MDS for Hospice Admission
D
F0637 F637: Assess the resident when there is a significant change in condition
Short Summary

A resident was admitted to hospice, but the facility did not complete a significant change MDS within the required timeframe. The quarterly MDS and care plan did not reflect hospice services, and the DON stated she did not realize a significant change MDS was needed when the resident entered hospice care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete Significant Change MDS for Suicidal Ideation
D
F0637 F637: Assess the resident when there is a significant change in condition
Short Summary

A resident with stroke, aphasia, and multiple chronic conditions made repeated suicidal statements and was sent out for emergency psychiatric evaluation several times. Although the care plan addressed suicidal thoughts and the DON confirmed the resident had been suicidal since admission, the MDS assessments reviewed did not reflect the significant change in mental condition. Staff and leadership acknowledged the resident’s ongoing suicidal ideation, but the required comprehensive significant change MDS was not completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete Significant Change in Status Assessment After Major Decline
D
F0637 F637: Assess the resident when there is a significant change in condition
Short Summary

A resident with CHF and CKD 3b had a major decline after a fall with a closed hip fx and surgical repair. The resident went from needing partial to moderate assist with transfers and limited ambulation to requiring a Hoyer lift, maximal assist with eating and transfers, no longer ambulating, and being incontinent of bowel and bladder, but the facility did not complete a comprehensive Significant Change in Status Assessment; the RNAC confirmed the omission.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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