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F0812
D

Failure to Follow Sanitation and Food Handling Practices in Kitchen

Northborough, Massachusetts Survey Completed on 06-23-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to adhere to proper sanitation and food handling practices in the main kitchen, as observed during a breakfast meal service. Dietary staff were seen handling food items and food trays, then moving around the kitchen and touching various surfaces without changing gloves or performing appropriate hand hygiene. Specifically, one staff member handled both clean and dirty trays and continued to serve food without changing gloves or washing hands, despite stepping away from the serving line and handling potentially contaminated items. Another staff member also failed to change gloves or wash hands after leaving the serving line to retrieve a utensil and then returning to serve food. Facility policies required that gloves be changed and hands washed after handling soiled items, after removing gloves, and when moving between different tasks or areas, but these procedures were not followed. The Food Service Director confirmed during interviews that the staff did not comply with the required hand hygiene and glove use protocols as outlined in the facility's policies. No information about specific residents or their medical conditions was provided in the report.

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