Failure to Deliver Resident Mail on Saturdays
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to ensure that residents received their personal mail deliveries on Saturdays. During a resident group meeting attended by twelve residents, multiple individuals reported that mail was not delivered on Saturdays, and some expressed that they were expecting mail deliveries. Residents indicated that this information was posted on the bulletin board. Upon review, the activity calendar on the bulletin board stated that personal mail would be distributed Monday through Friday only. In an interview, the Administrator confirmed he was unaware that the calendar excluded Saturday mail delivery and acknowledged that this was not correct.