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F0835
E

Failure to Maintain Walk-In Freezer in Safe Operating Condition

Centerville, Massachusetts Survey Completed on 05-20-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to ensure that its resources were used effectively to maintain mechanical equipment in safe operating condition, specifically the walk-in freezer in the main kitchen. Multiple inspections and observations revealed ongoing issues with condensation and ice accumulation inside the freezer, including condensation on the door window, detached and cracked door seals, frozen condensation on the ceiling above food products, thick ice buildup on boxes and the floor, and a slippery walking surface. These issues were documented in town food inspection reports and observed by surveyors, with the problems persisting over an extended period. Interviews with facility staff, including the Food Service Director and Director of Maintenance, confirmed that the freezer's condition had been a longstanding concern, with staff resorting to manual removal of ice using hammers and shovels. Documentation showed that attempts to repair the freezer were hindered by financial issues, such as unpaid invoices to vendors and an unfulfilled order for a replacement door. Preventative maintenance logs indicated that maintenance staff regularly chipped away ice but were awaiting necessary repairs. The facility administrator acknowledged being new to the facility and was not aware of prior actions taken regarding the freezer.

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