Stay Ahead of Compliance with Monthly Citation Updates


In your State Survey window and need a snapshot of your risks?

Survey Preparedness Report

One Time Fee
$79
  • Last 12 months of citation data in one tailored report
  • Pinpoint the tags driving penalties in facilities like yours
  • Jump to regulations and pathways used by surveyors
  • Access to your report within 2 hours of purchase
  • Easily share it with your team - no registration needed
Get Your Report Now →

Monthly citation updates straight to your inbox for ongoing preparation?

Monthly Citation Reports

$18.90 per month
  • Latest citation updates delivered monthly to your email
  • Citations organized by compliance areas
  • Shared automatically with your team, by area
  • Customizable for your state(s) of interest
  • Direct links to CMS documentation relevant parts
Learn more →

Save Hours of Work with AI-Powered Plan of Correction Writer


One-Time Fee

$49 per Plan of Correction
Volume discounts available – save up to 20%
  • Quickly search for approved POC from other facilities
  • Instant access
  • Intuitive interface
  • No recurring fees
  • Save hours of work
F0812
E

Failure to Use Hair Restraints and Monitor Food Temperatures in Kitchen

East Longmeadow, Massachusetts Survey Completed on 05-20-2025

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to adhere to professional standards for food service safety in its main kitchen, specifically regarding the use of hair restraints and the monitoring of food temperatures. Observations revealed that a cook was preparing and cooking food on the grill without wearing any type of hair restraint, in violation of the facility's policy which requires all kitchen staff to keep hair effectively restrained to prevent contamination. The cook admitted to sometimes not wearing a hair restraint and stated that no one had addressed this issue with him. The Food Service Director (FSD) confirmed that all staff were required to wear hair restraints in the kitchen. Additionally, the facility did not consistently monitor or document the final internal temperatures of cooked foods prior to serving them to residents. During breakfast service, it was observed that certain food items, such as pureed eggs and minced and moist pancakes, were held at temperatures below the required standard, with recorded temperatures of 80°F and 100°F, respectively. The cook acknowledged that these were typical holding temperatures and admitted to not checking the final cooked temperatures for these or for special order items like sausage patties. The FSD stated that all hot foods should be held at 135°F and that temperatures must be monitored before serving, but the Food Temperature Log did not reflect proper monitoring for all items. Resident feedback during a council meeting indicated that some breakfast items, including eggs, were served cold. The FSD later confirmed that several residents had been served the under-temperature food items and that the temperature log was updated only after reheating, without documentation of the initial final cooked temperatures. The lack of proper temperature monitoring and failure to use hair restraints represent noncompliance with both facility policy and food safety standards.

An unhandled error has occurred. Reload 🗙