Failure to Maintain Effective Pest Control Program
Penalty
Summary
The facility failed to maintain an effective pest control program, resulting in an environment that was not free of pests and rodents for its 79 residents. During a kitchen tour, surveyors observed a significant amount of mouse droppings on canned goods in the dry food storage area, which were identified as part of the emergency food supply. The Food Service Director acknowledged an ongoing mouse problem. Multiple residents reported seeing mice in their rooms, with observations of accessible food items not stored in sealed containers, making them vulnerable to pests. Residents also reported seeing ants and cockroaches in their rooms, and concerns about mice traveling through heating ducts and holes in bathroom tiles were documented. Resident Council meeting notes over several months reflected ongoing complaints about mice and other pests in various wings of the facility. A review of facility records revealed that there was no professional pest control service provided from April to August, leaving the facility without adequate pest management for several months. The Maintenance Director confirmed the absence of a pest control vendor during this period and was unaware of the reasons for the lapse. The Administrator, who began in July, was aware of the pest issues but could not explain why the previous administration failed to maintain pest control services. The lack of professional pest control and ongoing resident complaints and observations of pests directly contributed to the deficiency.