F0761 F761: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
E

Improper Storage Temperatures for Refrigerated Medications

Charlwell House Health And RehabilitationNorwood, Massachusetts Survey Completed on 05-30-2025

Summary

Surveyors observed that medications requiring refrigeration were not stored at the proper temperatures in both medication rooms. In Unit A, the refrigerator temperature was found to be 70°F, and in Side B, it was 59°F during initial checks. Both refrigerators contained various medications, including multiple types of insulin, Mounjaro injection pens, and suppositories, all of which require storage between 36°F and 46°F as per the facility's policy and professional standards. Staff interviews confirmed awareness of the required temperature range, and logs indicated that out-of-range temperatures should be documented and reported immediately. On a subsequent day, the refrigerator on Side B was found to be at 30°F and later at 31°F, again outside the acceptable range. The same types of medications were observed stored in these conditions. The DON stated she was unaware that both refrigerators were out of range and acknowledged that medications should be stored at the proper temperature. No evidence was provided that the temperature discrepancies were addressed at the time of the survey, and the improper storage persisted across multiple observations.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0761 citations
Unlabeled Glucometer Strips and Expired Medications/Supplies Found in Storage Areas
F
F0761 F761: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Short Summary

Opened glucometer test-strip containers on multiple units were found without an open date, and staff could not verify when they had been opened. Expired medications and supplies were also found in several medication carts and a medication room, including ointment, IV sets, feeding tubes, jelly, saline bullets, and a syringe. The DON stated the containers should have been labeled and acknowledged that expired items should not be present.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Loose Pills Found in Medication Cart Drawer
D
F0761 F761: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Short Summary

Loose pills were found in a medication cart drawer during an observation with an LVN. The pills were identified by the DON and ADON as Lisinopril/HCTZ, Oxybutynin, Eliquis, and Carvedilol. The LVN, DON, and ADM stated medications should be stored in blister packs or original manufacturer bottles, and the facility policy required drugs and biologicals to be stored in the packaging they were received in.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unsecured Self-Administered Medications in Resident Room
D
F0761 F761: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Short Summary

A resident approved for self-administration had multiple medications left unsecured in her room, including an inhaler, eye drops, nasal sprays, and nebulizer vials. The resident said her room did not lock and she did not have a lockbox, while an LPN was unsure whether room-kept meds needed to be locked and the DON confirmed the resident had not been offered a lockbox.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unsecured Medication and Treatment Carts
D
F0761 F761: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Short Summary

Unsecured Medication and Treatment Carts: An LPN left a medication cart unlocked in the hallway with the computer screen visible and a medication cup left on top while away from the cart for about 10-15 minutes. A treatment cart with prescribed ointments and creams was also observed unattended at the nurses’ station with residents nearby, and later the 300 unit medication cart was found partially unlocked with no nurse on the unit. The DON confirmed carts should be locked when unattended, and facility policy stated medication carts are always locked when out of sight or unattended.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Unauthorized Bedside Medication Storage
D
F0761 F761: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Short Summary

A resident with multiple chronic diagnoses and a BIMS of 13 had opened Neosporin and prescription miconazole 2% ointment at the bedside without a care plan, self-administration assessment, or physician order authorizing bedside storage. The resident said he used the OTC and prescribed creams on his own, while the LVN, CMA, and DON stated they were unaware the medications were in the room and confirmed residents should not keep meds at the bedside without proper authorization.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Medication Storage and Labeling Deficiencies
E
F0761 F761: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Short Summary

Medication carts and a resident room had multiple storage and labeling deficiencies. An RN left a medication cart unlocked and unattended, a narcotic drawer on another cart was unsecured, and a third cart contained unopened insulin that was not refrigerated before opening plus multiple insulin pens, inhalers, and eye drops with no open date noted. Two bedside eye drop bottles in a resident room were also unlabeled.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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