Failure to Ensure Communication Training for Contracted Direct Care Staff
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to ensure that all staff who worked directly with residents received required communication training. Specifically, a review of one contracted staff member's file showed that she began working at the facility through a staffing agency but did not have documentation of communication training as required. The Director of Human Resources stated that there were no online training requirements for contracted staff and that the agency was responsible for providing the necessary trainings. Additionally, the Director of Human Resources did not review the agency's training program when contracted staff began working at the facility. These findings were confirmed during interviews with facility leadership.