Failure to Provide Written Notification of Room Changes
Penalty
Fine: $17,220
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
The facility failed to implement a process to ensure residents receive written notice prior to room or roommate changes, as required by regulation. During the recertification survey, one resident reported not receiving written notification regarding changes in their roommate, expressing concern that this violated their rights. Interviews with the DON and Administrator confirmed that the facility's practice was to provide only verbal notification of room changes, and documentation provided supported this. The DON acknowledged that this practice did not meet the regulatory requirement for written notification.