Failure to Protect Resident from Misappropriation of Funds
Penalty
Summary
A resident reported a $1000 deduction from their personal funds account, labeled as 'Personal Needs Items,' for which the facility was unable to provide a receipt or documentation. The resident had previously raised the concern with both the business office and the corporate financial group, but no explanation or supporting records for the transaction were given. The issue was formally submitted as a grievance to the social services department, which was then investigated by the business office manager. Despite searching, no receipt or record of the transaction was found in the business office records. The business office manager notified the Nursing Home Administrator (NHA) of the missing funds and lack of documentation. However, the facility did not provide the resident with a response or resolution to their concern. Additionally, the NHA did not report the alleged misappropriation of funds to the appropriate authorities after being notified. The resident's request for clarification and documentation regarding the $1000 charge remained unresolved, and the facility failed to protect the resident from misappropriation of property as required.