Failure to Provide Required Training for GNAs
Penalty
Summary
The facility failed to ensure that Geriatric Nurse Assistants (GNAs), including both facility and agency staff, received required training in dementia management, abuse, neglect, exploitation, and misappropriation of resident property. Record reviews of four GNA employee files revealed a lack of documentation for this mandatory training. Interviews with the Director of Human Resources confirmed that annual in-service training is a condition of employment, but tracking of compliance was inconsistent, with HR responsible for facility staff and nursing leadership for agency staff. The Director of Nursing acknowledged that agency staff had not received dementia management training because the agency was unaware of the requirement, and there was no current tracking of agency staff training compliance.