Failure to Safeguard Resident's Personal Property
Penalty
Summary
The facility failed to protect a resident's personal property from misappropriation. When the resident was transferred to the hospital, facility staff packed the resident's belongings and placed them in storage, assuring the resident that the items were secured. Upon the resident's return, the PlayStation 5 was missing. Multiple staff members, including the social work director and the ADON, were aware of the missing item, and a building search was conducted, but the device was not found. The resident ultimately replaced the PlayStation 5 at personal expense after waiting for a facility response. Interviews with staff and the resident's roommate confirmed that the PlayStation 5 had been missing since the resident's hospitalization, and the issue had been reported through various channels, including the Ombudsman. The current NHA was unable to locate a self-report or grievance related to the incident and could not determine a timeline or confirm the existence of the device. Documentation provided by the resident showed proof of purchase for a replacement PlayStation 5. The facility did not maintain adequate records or follow up on the reported loss, resulting in a failure to safeguard the resident's property.