Failure to Maintain Effective Pest Control Program
Penalty
Summary
The facility failed to maintain an effective pest control program, resulting in ongoing issues with mice, cockroaches, and other pests throughout the building. Multiple complaints were received regarding mice infestations, rodent droppings in resident rooms and the kitchen, and sightings of pests by visitors and residents. Observations confirmed the presence of pests and pest evidence in various areas, including a large hole in a wall near food storage, cockroaches in resident rooms and bathrooms, and mouse traps placed in response to sightings. The kitchen was found to be unsanitary, with layers of grease and dirt, and pest control recommendations for improved sanitation and building maintenance were not implemented. Outdoor areas, such as the resident smoking area and dumpster area, were cluttered with debris and had open containers, further contributing to pest problems. A review of the pest control policy revealed missing implementation details and lack of a designated pest management coordinator. Pest control logs showed regular pest sightings, and receipts from the pest control company documented ongoing recommendations for structural repairs and increased sanitation, which were not followed. Interviews with maintenance staff indicated a lack of communication and follow-up on pest control reports and recommendations. The administrator reported treating areas based on pest logs and claimed to increase pest control visits when needed, but documentation did not support this. The facility's failure to address structural issues, maintain cleanliness, and implement pest control recommendations led to persistent pest infestations affecting the entire facility.