Failure to Maintain Clean and Homelike Resident Rooms
Penalty
Summary
Surveyors observed that two out of eleven ground floor rooms reviewed were not maintained in a clean, comfortable, and homelike condition. Specifically, one room was found to have a dirty and sticky floor, brown stains smeared on the bathroom wall, broken window blinds, ceiling tiles coming apart, a toilet pipe not fixed in the wall with surrounding wall cracks, and a cracked and broken floor at the bathroom entry. These environmental deficiencies were confirmed during interviews and observations with the Administrator, Maintenance Director, and Account Manager of the Healthcare Services Group, who acknowledged the concerns raised by the surveyors. No information was provided regarding the medical history or condition of the residents occupying the affected rooms at the time of the deficiency.