Failure to Maintain Safe, Clean, and Homelike Environment
Penalty
Summary
Surveyor observations and resident interviews revealed that the facility failed to maintain a safe, clean, comfortable, and homelike environment for its residents. In two separate rooms, residents reported persistent issues with flies and gnats, which were also directly observed by the surveyor at multiple times during the facility tour. A complaint had previously documented problems with pest control, including ants, fruit flies, gnats, and mice. The Maintenance Director confirmed that routine checks of resident rooms were not performed unless an issue was reported, and that fly traps and spraying were not permitted in resident rooms. The Administrator acknowledged the ongoing pest issue and indicated that pest control services were in place, but could not specify the frequency of visits or provide immediate evidence of effective pest management. Despite some pest control measures, the presence of flies and gnats persisted in resident rooms at the time of the survey. In a separate incident, a complaint and subsequent observation of another resident's room revealed that the room had not been painted in years, with visible old paint where items had been removed from the walls. The bathroom faucet was corroded, plaster on the walls was loose and flaky, a ceiling tile was ajar, and the light above one bed was not functioning due to a missing bulb and pull cord. The resident confirmed the light had not worked for some time. The Nursing Home Administrator agreed that these conditions did not constitute a comfortable, homelike environment.