Failure to Maintain Effective Pest Control Program
Penalty
Summary
The facility failed to maintain an effective pest control program, as evidenced by repeated observations of vermin droppings, debris, and unsanitary conditions in multiple areas, including the conference room, kitchen, laundry area, and rehabilitation department. Surveyors noted that recommendations from the pest management company were not consistently followed, such as the need to utilize pest log books, seal voids and holes, and improve sanitation procedures. Despite weekly visits from the pest management company, the same issues were repeatedly documented in treatment reports, including unsealed voids in the kitchen, broken tiles holding dirty water, and poor sanitation in food preparation and dishwashing areas. During the investigation, surveyors observed multiple instances of pest activity and unsanitary conditions, such as vermin droppings under kitchen equipment, food debris, water accumulation, and broken or rusted building materials. In the laundry and rehabilitation areas, additional evidence of pest activity and poor housekeeping was found, including mouse droppings, lint buildup, and various debris. These findings were corroborated by pest management service reports, which documented ongoing mice activity and the need for improved facility practices. A specific complaint was also investigated, in which a resident's family reported that a mouse remained on a trap in the resident's room for 10 hours before removal. The pest management company’s inspection reports confirmed the presence of mice and other pests in resident rooms and common areas during their weekly visits. Facility leadership acknowledged the surveyors' findings and the ongoing pest issues, but no additional information was provided to demonstrate that an effective pest control program was in place.