Failure to Provide Written Bed Hold Notification Upon Hospital Transfer
Penalty
Summary
Facility staff failed to provide written notification of the bed hold policy to a resident or the resident’s representative when the resident was transferred to the hospital. The deficiency was identified during a surveyor’s review of the medical record and interviews with both the resident and facility staff. The resident, who had a recent hospitalization due to stomach collapse, confirmed the transfer, and the medical record showed no documentation that written notification of the bed hold policy was given at the time of transfer. Further review revealed that while the resident had signed an admission packet acknowledging the bed hold policy upon initial admission, there was no evidence that the required written notification was provided at the time of the hospital transfer. During interviews, facility leadership confirmed that the facility does not provide written notification of the bed hold policy when residents are transferred to the hospital. No additional information or documentation was provided by the facility to demonstrate compliance with this requirement.