Failure to Maintain Safe and Clean Resident Environment
Penalty
Summary
Facility staff failed to maintain a safe, clean, and homelike environment as evidenced by multiple observations across two of four units during the annual survey. In one resident's room, crumbs, debris, and mouse droppings were found along the back corner wall, and these remained present on a follow-up visit the next day. In another unit, a room was observed to have a makeshift cardboard plank covering cracked drywall and a wooden board above the air conditioning unit. Additionally, a gap at the top of an air conditioner allowed outside light to enter, and a rough notch was protruding from the metal edging of the unit. Bathroom vents in two rooms were found to have accumulated dust, indicating a lack of regular cleaning. Further deficiencies included an uncovered thermostat with exposed wires and coils in a resident room. The Maintenance Director confirmed that these thermostats were non-functional and should not have been present in resident rooms. The presence of these issues demonstrates a failure to provide necessary housekeeping and maintenance services to ensure a safe, clean, and comfortable environment for residents.