Failure to Maintain Sanitary and Comfortable Resident Environment
Penalty
Summary
Surveyors observed that the facility failed to maintain adequate housekeeping and maintenance services, resulting in unsanitary, disordered, and uncomfortable conditions in 36 out of 56 resident rooms and across all three units. Specific deficiencies included room divider curtains and window curtains being off track and unable to fully close, which compromised resident privacy in multiple rooms. Additionally, closet doors were misaligned and did not fully close in several rooms. Other maintenance issues included holes in walls, torn wallpaper, stained ceiling tiles, and damaged bathroom fixtures such as chipped sink countertops and toilets with visible stains or improper installation. Several rooms and common areas were noted to have strong urine-like odors and uncleanable surfaces due to damage or staining. These findings were confirmed during an environmental observation tour conducted with the Administrator and Maintenance Supervisor, who acknowledged the extent of the issues. The report documents that these conditions were present throughout the facility, affecting a significant number of resident rooms and common areas, and were not limited to isolated incidents. No information was provided regarding the medical history or specific conditions of the residents affected by these deficiencies.