Failure to Provide Required Annual CNA In-Service Training
Penalty
Summary
The facility failed to ensure that all Certified Nursing Assistants (CNAs) employed for more than one year received the required 12 hours of annual in-service education, including training in dementia care, resident rights, and abuse/neglect prevention. A review of employee education records for five CNAs revealed a lack of documentation showing completion of these mandatory trainings for the year 2024. Each CNA's file was specifically noted to be missing evidence of the required education hours and content areas. Interviews with the Business Office Manager and the Director of Nursing Services confirmed that there was no documentation available to demonstrate that the five CNAs had received the necessary annual in-service training. The deficiency was identified through both record review and staff interviews, with no evidence provided to show compliance with the training requirements for the specified period.