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F0584
E

Failure to Maintain Sanitary and Orderly Environment

Portland, Maine Survey Completed on 06-25-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

Surveyors observed that the facility failed to maintain a safe, clean, and comfortable environment across all three wings and common areas over a three-day period. Specifically, multiple fans in the hallways were found coated with thick layers of dust, and this was acknowledged by the Director of Nursing. During an environmental tour, several resident rooms were found with uncleanable surfaces due to exposed joint compound and sheetrock, gouged walls, chipped paint exposing metal flashing, and a broken lamp. Some rooms had makeshift repairs, such as a plastic wall protector attached with medical tape and a gouged laminate plank creating a hole in the floor. Additionally, stained and torn carpets were observed in the common area hallways near the elevators. These conditions were directly observed by surveyors and discussed with facility leadership, including the Chief Operating Officer and the Director of Nursing. The findings indicate that housekeeping and maintenance services were not adequately provided, resulting in unsanitary and disordered conditions throughout the facility. No specific residents' medical histories or conditions were mentioned in relation to the observed deficiencies.

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