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F0919
D

Failure to Provide Accessible Call Light System in Resident Rooms

New Orleans, Louisiana Survey Completed on 06-10-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to ensure that a working call light system was available and accessible for residents in their rooms, as required by facility policy. During observations, it was noted that two residents did not have call lights connected to the call light wall system in their rooms. One resident confirmed the absence of a call light and reported having to ambulate to the hallway to seek staff assistance. The other resident also confirmed not having a call light available and was unaware of its location. Interviews with staff, including an LPN, the DON, and the Administrator, confirmed that call lights should be plugged into the call light system in all resident rooms, but this was not the case for the residents observed.

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