Failure to Post Required State Agency and Advocacy Group Information
Penalty
Summary
The facility failed to post the names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups, including the State Survey Agency, State licensure office, protection and advocacy network, home and community based service programs, and the Medicaid Fraud Control Unit. During an initial tour of the facility, surveyors did not observe this required information posted anywhere in the facility. Additionally, there was no statement posted explaining how a resident may file a complaint with the State Survey Agency regarding suspected violations of state or federal nursing facility regulations. Further confirmation was obtained during a subsequent tour with the facility administrator, who acknowledged that the required list and complaint filing statement were not posted in a form and manner accessible to residents or their representatives. This deficiency had the potential to affect all 109 residents residing in the facility, as none of the required postings were available for review.