Failure to Maintain Clean and Homelike Environment in Dining Room and Hallways
Penalty
Summary
The facility failed to maintain a safe, clean, and homelike environment in both the dining room and hallways, as evidenced by multiple observations of unsanitary and poorly maintained conditions. In the dining room, surveyors observed a significant accumulation of dead insects on window sills, a severed reptile tail, and particle build-up around door jambs and ledges. Additionally, five ceiling air vents above dining tables had an unknown light gray substance surrounding them, and wallpaper was found peeling in two areas. These findings were confirmed by both the Housekeeping Supervisor/Dietary Manager and the Plant Operations Manager, who acknowledged that such conditions did not present a clean or homelike environment. In the hallways, surveyors noted an accumulation of black, brown, and gray particles along baseboards, door jambs, and the lower portions of multiple resident room doors across all three hallways observed. There were also multiple areas with dried brown substances in splatter and drip patterns on the walls, as well as extensive missing or damaged sheetrock throughout the hallways. The bottom of a metal exit door near the dining room was also found to be rusted and cracked, with rust spots present. These conditions were again confirmed by facility staff, who acknowledged the lack of required maintenance and cleanliness. Interviews with facility staff, including the Housekeeping Supervisor/Dietary Manager, Plant Operations Manager, and Administrator, confirmed that the observed areas were not maintained as required by facility policy. Staff acknowledged that housekeeping was responsible for cleaning floors, door jambs, baseboards, and walls, while maintenance was responsible for repairing sheetrock, walls, and handrails. The staff further confirmed that the current state of the environment did not meet the standards for a clean or homelike setting.