Failure to Ensure Resident Privacy During Incontinence Care
Penalty
Summary
A deficiency was identified when a Certified Nursing Assistant (CNA) provided incontinence care to a resident without ensuring privacy. During the care, the CNA did not announce her presence when a surveyor knocked on the door and entered the room. The resident's limbs and incontinence brief were visible from the doorway, and the privacy curtain was not drawn, allowing the resident's roommate to observe the care being provided. The Director of Nursing confirmed in an interview that the CNA should have pulled the privacy curtain or otherwise provided privacy during the incontinence care. These observations demonstrate a failure to maintain the resident's privacy and confidentiality during personal care, as required by facility policy and resident rights.