Failure to Maintain Clean and Homelike Environment Due to Stained and Unraveled Carpets
Penalty
Summary
Surveyors observed that the facility failed to maintain a safe, clean, comfortable, and homelike environment for residents, as evidenced by stained and unraveled carpet in multiple areas. On several occasions, the carpet in the front lobby, North Hall, and South Hall was found to be visibly dirty, stained, and unraveling. When the State Survey Agency requested an environmental policy, only blank cleaning logs were provided, indicating a lack of documented cleaning procedures. Interviews with staff, including an RN, ADON, and Administrative Assistant, confirmed the importance of maintaining clean carpets for infection prevention and to ensure a positive impression for residents and visitors. The CEO acknowledged that only part of the carpet replacement project had been completed due to financial constraints and was unaware of standard infection control practices. The observations and staff interviews collectively demonstrate the facility's failure to provide a clean and homelike environment as required.