Failure to Maintain Clean and Homelike Resident Rooms
Penalty
Summary
Surveyors observed that the facility failed to maintain a clean, comfortable, and homelike environment in four out of 23 resident rooms on the south hall. Specific findings included a build-up of a black substance around the base of toilets in two rooms, unrepaired wall damage beneath a sink, and multiple areas where cove base had separated from the wall, with black substance accumulating in the gaps. Additional deficiencies included unpainted repairs on walls, missing paint on a bathroom door and window base, and confirmation from maintenance staff that these areas required repair. The facility was unable to provide a policy for housekeeping and maintenance of resident rooms. These conditions were directly observed during an environmental tour and confirmed by staff, affecting the living environment for the residents occupying these rooms.