Failure to Maintain Clean and Homelike Dining Environment
Penalty
Summary
Surveyors observed that the facility failed to maintain a clean, comfortable, and homelike environment in the dining room, as evidenced by multiple instances of dried food and spilled drinks on several chairs over a three-day period. Despite daily use by residents, including during group exercise, the chairs remained visibly dirty, with a total of 17 chairs noted as unclean. Interviews with housekeeping staff revealed inconsistent cleaning practices, with responsibility for cleaning the dining room chairs unclear and varying depending on which staff were present. The facility's policy on dining room audits did not specify the frequency of chair cleaning or designate which department was responsible for this task, contributing to the ongoing issue.