Failure to Maintain Clean and Sanitary Dining Room Environment
Penalty
Summary
Staff failed to thoroughly mop the dining room floor after each meal service and did not routinely clean the ceiling fans in the dining room. Observations revealed sticky floors, dried liquid stains, and a pink stain under a chair near the front entrance of the dining room, which persisted over consecutive days. Additionally, two ceiling fans closest to the entrance were covered in thick dust, with a visible ring of dust on the ceiling around the fans. These conditions were noted both after lunch and breakfast services, indicating a lack of consistent and thorough cleaning. Interviews with housekeeping staff and the Housekeeping Supervisor revealed inconsistencies in cleaning practices and uncertainty about responsibilities for cleaning the dining room and ceiling fans. Staff reported spot mopping due to scheduling conflicts with resident activities, and there was confusion about who was responsible for cleaning after dinner and for cleaning the ceiling fans. The Housekeeping Supervisor confirmed the presence of sticky floors and dusty fans and acknowledged the need for cleaning. The facility did not have a formal housekeeping policy for cleaning and sanitizing common areas, as confirmed by the Administrator.