Failure to Ensure Privacy During Resident Shower
Penalty
Summary
A deficiency occurred when a resident was not provided privacy during a shower. On the observed date and time, the shower room door in the C hall was left halfway open while a resident, who was naked and covered in soap, was being assisted by a CNA. Both the resident and the CNA confirmed that the door should have been closed, and the resident expressed discomfort with the door being open. Interviews with facility staff, including the Administrator, another CNA, and the Assistant Director of Nursing, confirmed that facility policy requires the door to be closed during showers to maintain resident privacy and dignity. The resident involved had multiple medical diagnoses, including Parkinson's disease, osteomyelitis, COPD, diabetes, and other chronic conditions. She was alert, oriented, and dependent on staff for bathing and toileting. The facility's policy on promoting and maintaining resident dignity specifically states that staff must ensure privacy during care, including showers. The failure to close the shower room door resulted in a lack of privacy for the resident during personal care.