Failure to Maintain Functioning Bathroom Nurse Call Light System
Penalty
Summary
The facility failed to provide a functioning bathroom nurse call light system for its residents. Multiple facility documents, including Concern Forms and Resident Council Minutes from March through June, documented ongoing issues with non-functioning call lights. Observations on June 2nd confirmed that the nurse call buttons in several residents' bathrooms did not activate lights or audible alerts, either outside the rooms or at the nurse's stations. Residents reported that they had complained about the broken system for months, and staff, including an LPN and CNA, confirmed that the bathroom nurse call system had been down for an extended period. The Maintenance Director stated that the system had been inoperable since he began employment in February and that repeated repair attempts by a local company were unsuccessful due to the outdated nature of the system and lack of available parts. The Administrator confirmed that the system had been down since at least early January, that corporate staff were notified in January, and that bids for a replacement system were obtained in May, but there was no information on when the system would be replaced or operational. At the time of the report, 44 residents resided in the facility.