Failure to Maintain Homelike Environment Due to Improperly Secured Window Drapes
Penalty
Summary
The facility failed to maintain a homelike environment for residents by not ensuring that window drapes in multiple resident rooms were properly secured to the curtain rods, tracks, or hooks. During a facility tour, surveyors observed that the window drapes in the rooms of ten residents were falling from their fixtures, with some rooms using towels to cover window openings created by the fallen drapes. Maintenance staff acknowledged the issue when it was brought to their attention, attributing it to housekeeping, but the problem persisted throughout the day. One resident reported having repeatedly requested assistance from social services to have her curtains washed and rehung due to their condition. The Director of Nursing confirmed that resident rooms should be clean, sanitary, and homelike, and that window drapes should not be falling. The facility's housekeeping policy requires maintaining a safe and sanitary environment, but the observed conditions did not meet these standards.