Failure to Maintain Safe, Functional, and Comfortable Environment
Penalty
Summary
The facility failed to provide adequate heating in the activity dining area, as multiple residents and staff reported the room was consistently cool in the mornings. The Maintenance Supervisor confirmed that the heat in the activity dining room had not worked at all during his two-year tenure, and the room temperature only reached about 60°F even when outside temperatures were extremely low. The Administrator was aware of the heating issue but was not informed of its duration. Additionally, the facility did not have a policy regarding the functionality of equipment. Further deficiencies were observed in the maintenance of the building and utilities. The soiled utility room between two halls had a hopper that did not fully flush, and another utility room had a leaking faucet. The Maintenance Supervisor acknowledged both issues and stated repairs were needed. There were also leaks in the roof, with visible water stains and peeling ceiling material, and the Maintenance Supervisor indicated the roof was out of warranty and required replacement. In one resident's room, the shower was nonfunctional, lacking a shower head and water flow, and a family member confirmed it had never worked since admission. No corrective actions had been taken for these issues at the time of the survey.