Failure to Maintain Clean, Homelike Environment and Essential Supplies
Penalty
Summary
The facility failed to provide a safe, clean, and homelike environment for three residents with chronic medical and mental health conditions. Observations revealed that the rooms of these residents had significant cleanliness issues, including dust, dead insects, and ants on windowsills, as well as baseboards in bathrooms crusted with brown or yellow matter and persistent odors of urine. Paint was observed peeling in multiple areas, and in one room, an empty bed with exposed springs and no linens was present. Residents reported frequent ant infestations, with ants crawling on walls and, in some cases, getting into food. Staff confirmed the presence of ants in resident rooms and noted that some residents, particularly those unable to brush them off, were affected by the insects. Additionally, the facility failed to maintain an adequate supply of toilet paper, resulting in residents being without toilet paper for several days. Residents reported having to rely on family members to bring toilet paper or using alternative items such as napkins and tissues. Staff and the facility administrator confirmed that there was a shortage of toilet paper, and residents were observed keeping extra rolls in their rooms due to previous shortages. These conditions contributed to residents feeling disrespected and ignored.