Failure to Maintain Clean and Safe Resident Bathrooms
Penalty
Summary
The facility failed to maintain a clean, safe, and sanitary environment in seven out of twenty-four resident bathrooms on the Memory First-A (MFA) unit. Observations revealed that multiple bathroom air vent covers were covered in dust, and one bathroom had a cracked toilet tank cover with a large, sharp chip. These conditions persisted over several days, as confirmed by repeated observations. The facility's housekeeping position description required cleaning of bathroom fixtures and dusting of surfaces, but the air vent covers were not being cleaned as required. Interviews with housekeeping and maintenance staff revealed confusion regarding responsibility for cleaning the air vent covers. The housekeeping aide believed maintenance was responsible, while the housekeeping supervisor stated it was a housekeeping duty, though there were no written policies to clarify this. The maintenance director confirmed he only cleaned the inside of vents annually and did not keep maintenance logs. The cracked toilet tank cover had been glued but remained damaged and hazardous. These findings demonstrate a failure to provide a safe, clean, and homelike environment as required by facility policy and regulation.