Failure to Maintain Safe, Clean, and Sanitary Environment in Resident Rooms and Common Areas
Penalty
Summary
The facility failed to maintain a safe, functional, and sanitary environment in 16 of 47 resident rooms, the main dining room, and both the right and left wing day rooms. Observations revealed multiple deficiencies, including exposed holes in walls where electrical outlets were missing, jagged and peeling veneer on nightstands, loose and unsecured furniture, broken and crumbling tiles, and water-damaged flooring. In several rooms, there were also instances of mildew or black stains on walls and ceilings, missing toilet paper holders, plungers stored directly on the floor, and loose or wobbly toilets. Staff interviews confirmed that some of these issues had been present for weeks and that maintenance and housekeeping staff were not always aware of the problems until pointed out during the survey. Common areas such as the day rooms and main dining room were observed with scratched or peeling paint, stained and dirty walls, sticky countertops, and accumulations of dust, dirt, and cobwebs. Additional issues included broken tiles, missing trim, gaps in exit doors large enough for pests to enter, and a general buildup of grime and debris in corners and along baseboards. In several resident rooms, there were broken or missing light covers, unsecured or broken furniture, water leaks, and warped dressers. Some bathrooms had missing or broken fixtures, stained or dirty commode seats, and evidence of water damage that had not been cleaned or repaired. During the environmental tour, facility staff including the Administrator, DON, Maintenance Director Assistant, Housekeeping Director, and regional corporate staff confirmed the presence of these deficiencies. Staff acknowledged that some repairs and cleaning tasks had not been completed, and in some cases, they were unaware of the extent of the issues until the survey. The facility had recently been without a Maintenance Director, which contributed to delays in addressing maintenance and environmental concerns.