Failure to Maintain Safe and Homelike Resident Environment
Penalty
Summary
The facility failed to maintain a safe, clean, comfortable, and homelike environment for residents, as required by its own policy. Observations conducted across four units revealed multiple deficiencies in 13 resident rooms and the main dining room. Specific issues included gouged and marred drywall, missing or broken tiles, dark discoloration around baseboards, worn laminate on tables, splintered wood on doors, and missing or damaged window blinds. Additional findings included holes in bathroom doors, unsanded and unpainted wall patches, separated drywall seams, missing base molding, and missing drawers in closets. Interviews with the Maintenance Director and Regional Maintenance Director confirmed awareness of some of these issues, with the Maintenance Director acknowledging incomplete repairs, such as unsanded and unpainted drywall patches. The Regional Maintenance Director indicated he was new to the corporation and unaware of the extent of the repair needs. These conditions were directly observed and documented by surveyors during their inspection.