Loose and Crooked Handrails on Multiple Floors
Penalty
Summary
Handrails on the second, third, and fourth floors were found to be loose and crooked throughout the facility, as observed during multiple walkthroughs. Specific locations included areas across from the nurse station and various resident rooms, where handrails were not firmly secured or properly affixed to the corridor walls. Staff interviews confirmed that the handrails were loose on all floors, and the Maintenance Director acknowledged the issue. The facility's policy, as outlined in the Director of Maintenance job description, required ongoing inspections to identify and address needed repairs, but the loose handrails persisted across multiple days of observation. Staff were expected to report such issues through the TELS maintenance tracking system, with maintenance responsible for repairs.